Privacy policy
How MHGrad handles information shared through this website and through course or training enquiries.
Last updated: 18 September 2026. This page is general information, not legal advice. Ask MHGrad about a specific data request.
1. Who this policy is for
This policy applies to visitors who use the MHGrad website, email MHGrad, ask about a course, request corporate training, or request trainer credentials, references, support, or policy information.
2. Information you choose to share
Depending on your enquiry, you may share your name, email address, organisation, role, course interest, preferred timing, workflow context, and the contents of your message. Please do not send passwords, payment-card details, confidential source code, or sensitive personal information through a general enquiry email.
3. How MHGrad uses that information
- To reply to your question and provide requested course, training, schedule, fee, or policy information.
- To assess whether a course or corporate format fits the workflow you describe.
- To administer enrolment, attendance, learning support, and refund or transfer requests when you choose to proceed.
- To maintain records needed for support, security, accounting, and legal obligations.
4. Sharing and service providers
MHGrad does not sell enquiry information. Information may be shared with service providers or delivery partners only where needed to operate the website, communicate with you, process an agreed service, or meet a legal obligation. MHGrad will not publish your testimonial, name, role, project, or feedback without permission.
5. Website data
The static website uses necessary browser functionality for navigation and does not require an account. External font and linked partner services may process requests under their own policies. Email links open your chosen email application; MHGrad does not receive anything until you send the message.
6. Retention and requests
MHGrad keeps information only for as long as needed for the purpose it was collected, ongoing support, legitimate record-keeping, or legal requirements. To ask what information is held about you, request correction, or ask for deletion where applicable, email admin@mhgrad.com.
7. Contact
Privacy questions and requests: admin@mhgrad.com.
Ask before you share sensitive context.
MHGrad can tell you which information is needed for a course or training conversation.